Effective Date: [13/06/2025]

Bio Roots Landscaping & Gardening (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://biorootsgardening.co.uk/] (the “Site”) or interact with us online.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us through our website forms, email, or by phone, we may collect:

• Full name
• Email address
• Phone number
• Address (for service inquiries)

• Any other information you provide voluntarily

b) Non-Personal Information

We may also collect information automatically, such as:

• Browser type and version
• IP address
• Pages visited on our Site
• Time and date of visit
• Referring website addresses

We use cookies and similar technologies to collect this data for analytics and improvement of user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer support

• To schedule and deliver our landscaping and gardening services

• To send updates, promotional materials, or service announcements (only with your consent)

• To improve our website and services

• To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers and contractors assisting with operations (e.g. hosting providers, payment processors)

• Law enforcement or government authorities if required by law

All third parties are required to handle your information securely and only use it for the services they provide to us.

4. Your Choices and Rights

You can:

• Request access to the personal information we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

• Disable cookies in your browser settings

To exercise any of these rights, please contact us via our website: https://biorootsgardening.co.uk/

5. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies independently.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our website:

Bio Roots Landscaping & Gardening
Website: https://biorootsgardening.co.uk/